Touching a Piece Doesn't Show Move Lights
What to do if the move lights don't show up when you touch a piece
If the lights on your board work normally (i.e. they turn on when you start your ChessUp 2 and the starting position lights up), check to make sure you don't have the "Minimal Lights Mode" setting turned on.
Go to the Settings menu and then scroll down until you see the "Minimal Lights Mode" setting. Make sure the toggle is switched off.
Note: If the lights on your boards do not turn on at startup, please contact customer service at info@bryghtlabs.com.
When contacting customer service, please provide a video of the issue to help facilitate troubleshooting.